I’ve worked retail for over 15 years and yes, it’s the same here. We’re told to be vigilant and customer-service away to deter shoplifters. If we see or suspect actual theft, we tell management and/or security. We’re told to never pursue or confront a shoplifter, leave that to security and management.
I’ve worked retail for over 15 years and yes, it’s the same here. We’re told to be vigilant and customer-service away to deter shoplifters. If we see or suspect actual theft, we tell management and/or security. We’re told to never pursue or confront a shoplifter, leave that to security and management.