• VuraniuteOP
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    4 months ago

    Hadn’t installed any of that stuff. Just Viper4AndroidFX

    • ColeSloth@discuss.tchncs.de
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      4 months ago

      I’m sure, but how are they actually supposed to know that? You unlocked your bootloader, installed something like twrp, and obtained root access to jiggle with anything you want at that point. I used to have a lot of fun doing all that type of stuff, but I knew I voided out my warranty doing it unless I could still roll it back to factory and remove root, first. Not to mention dealing with knox.

      • BeardedGingerWonder@feddit.uk
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        4 months ago

        Except legally the burden is on Samsung to prove you damaged the battery. They don’t get to say “oh well you could have done xyz, denied”

        • R0cket_M00se@lemmy.world
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          4 months ago

          No, it’s not. That’s an impossible standard for the company to hold.

          You buy the product under the assessment that you will void the warranty by doing XYZ, if you want that level of access you have made changes that could have damaged the battery and they don’t have the time to grill every wannabe tech douche to make sure they didn’t fuck up the device themselves.

          They tell you what you can and can’t do with the product AND still receive support up front, case closed.