Nemeski@lemm.ee to Proton @lemmy.worldEnglish · 12 days agoProton is transitioning towards a non-profit structureproton.meexternal-linkmessage-square55fedilinkarrow-up1624arrow-down13cross-posted to: [email protected][email protected][email protected][email protected][email protected][email protected]
arrow-up1621arrow-down1external-linkProton is transitioning towards a non-profit structureproton.meNemeski@lemm.ee to Proton @lemmy.worldEnglish · 12 days agomessage-square55fedilinkcross-posted to: [email protected][email protected][email protected][email protected][email protected][email protected]
minus-squarehelenslunch@feddit.nllinkfedilinkEnglisharrow-up10·12 days ago Their customer service is trash Can confirm. But unfortunately that is the case with virtually every modern company.
minus-squareFediforza@lemm.eelinkfedilinkEnglisharrow-up6·edit-211 days agoSorry, i have to step in and say that my proton customer service experience has multiple times been very positive.
minus-squarenull@slrpnk.netlinkfedilinkEnglisharrow-up4arrow-down2·11 days agoNo more cool than your anecdote, really.
minus-squarehelenslunch@feddit.nllinkfedilinkEnglisharrow-up3arrow-down3·11 days agoI didn’t reply to anyone else to invalidate their experience?
minus-squareFediforza@lemm.eelinkfedilinkEnglisharrow-up4·11 days agoSorry, that was not my intention.just wanted to add that there is at least one person with positive proton customer experience.
minus-squarecygnus@lemmy.calinkfedilinkEnglisharrow-up2arrow-down1·11 days agoThey didn’t say “I had a bad experience”, they said “their service is trash”. You don’t get to say something sweepingly false and then hide behind “it was my experience”.
minus-squarenull@slrpnk.netlinkfedilinkEnglisharrow-up1arrow-down1·11 days agoCool? No one did that to you?
Can confirm. But unfortunately that is the case with virtually every modern company.
Sorry, i have to step in and say that my proton customer service experience has multiple times been very positive.
Cool?
No more cool than your anecdote, really.
I didn’t reply to anyone else to invalidate their experience?
Sorry, that was not my intention.just wanted to add that there is at least one person with positive proton customer experience.
They didn’t say “I had a bad experience”, they said “their service is trash”. You don’t get to say something sweepingly false and then hide behind “it was my experience”.
Cool? No one did that to you?