That’s the shittest department to pawn him off on lol, auto doesn’t even make a profit, it’s a dog to get people in and stuck shopping while they wait. I think they must have done it to get him canned because tech and service writer were super high turnover in my market because you need actual skill to do it right and the job doesn’t pay enough if you do. I personally used to roll on Douglases and get all my oil changes there because of employee discount but only because the auto techs were all attending the nearby technical school and working with a degree of pride guaranteed by their TL who ran a tight ship, I trusted her, women who can thrive in that environment have to both know their shit and be tough lol.