This is me, I feel like calling is detrimental because I can’t fucking understand what people are saying on the phone, presumably they can’t understand me. Everything is initially misscomunicated and needs to be restated like 2-3 times. Email just makes more sense and if it’s a bunch of things that need to be communicated precisely. Also having things in written for like an email is always good because it can be later referenced incase things become some he said she said.
Until you get a message that says just “server is not working”. Which one? Not working how? Who the hell are you, [email protected]?
How do you even respond to that? Unless you want to sound like an ashole, and spend an hour exchanging messages, you have to call back. I hate it so much!
I do try to add any and all relevant information to a given subject. But I think you are right, where people do not read the emails most of the time and nearly skim over the key points. Someone in this comment section also mentioned emailing and calling. This seems like the best way, send detailed email and then call to clarify anything they did not get.
I think the bottom line is that you need to meet people where they’re at. I understand the part about audio issues and I feel like it’s exasperated because of the low audio quality from mobile phones or earbuds. At work, I really have to work at hearing people who use airbuds, especially if they’re male Indians.
Conversely, I will read a well-written email or text and to the thing that it’s saying, then get a reply that I did it all wrong and realize that I completely misunderstood it. I read it again and then my original reply and can’t figure out how I got it all wrong. If they tell me something, however, I’ll remember it completely and accurately. Also, I have to write everything down in order to remember, but I never need to look at my notes. I must have some loose wires.
This is me, I feel like calling is detrimental because I can’t fucking understand what people are saying on the phone, presumably they can’t understand me. Everything is initially misscomunicated and needs to be restated like 2-3 times. Email just makes more sense and if it’s a bunch of things that need to be communicated precisely. Also having things in written for like an email is always good because it can be later referenced incase things become some he said she said.
Until you get a message that says just “server is not working”. Which one? Not working how? Who the hell are you, [email protected]?
How do you even respond to that? Unless you want to sound like an ashole, and spend an hour exchanging messages, you have to call back. I hate it so much!
Do you write long emails? If you are like me, you write clear, detailed emails that nobody reads.
In business at least, most people treat emails like text messages. If they are too long, their level of comprehension goes down.
I do try to add any and all relevant information to a given subject. But I think you are right, where people do not read the emails most of the time and nearly skim over the key points. Someone in this comment section also mentioned emailing and calling. This seems like the best way, send detailed email and then call to clarify anything they did not get.
I think the bottom line is that you need to meet people where they’re at. I understand the part about audio issues and I feel like it’s exasperated because of the low audio quality from mobile phones or earbuds. At work, I really have to work at hearing people who use airbuds, especially if they’re male Indians.
Conversely, I will read a well-written email or text and to the thing that it’s saying, then get a reply that I did it all wrong and realize that I completely misunderstood it. I read it again and then my original reply and can’t figure out how I got it all wrong. If they tell me something, however, I’ll remember it completely and accurately. Also, I have to write everything down in order to remember, but I never need to look at my notes. I must have some loose wires.
Nope, that’s pretty much exactly how my brain works, too. Or maybe we both have the loose wires?