Hello nice people,

I’ve been using NiceHash app for some time 5-6 years ago. (It was a simple app for mining cryptocurrency and you get paid in bitcoin on their wallet, then you could transfer bitcoin to another wallet.) It was working fine until they got hacked (or fooled us) and lost all crypto. Luckily I didn’t loose much like some guys did. I decided not to use the service anymore and I’m still receiving stupid e-mail newsletters. I tried to unsubscribe and It asks me for login, I know password, but don’t have 2fa anymore. Also I don’t have backup 16 words.

Now support told me that this is the only way and I feel ridiculous about taking selfie just to unsubscribe. Am I protected against this somehow? I live in Europe and I think Nicehash is located in neighbourhood.

And of course I never wanted to subscribe…and I don’t think I ever verified account with a document.

What are my options other than just filtering that shitty domain as spam?

edit: typo

  • Falmarri@lemmy.world
    link
    fedilink
    English
    arrow-up
    16
    arrow-down
    2
    ·
    1 year ago

    Requiring logging in to unsubscribe is absolutely bullshit. I mark all emails as spam that don’t automatically unregister with ONLY clicking a lick. I’m not providing my email, I’m not logging in.

    • pianoplant@lemmy.world
      link
      fedilink
      arrow-up
      4
      arrow-down
      5
      ·
      1 year ago

      It’s probably not for marketing emails. They probably require login to disable account alerts. Imagine a threat actor gets access to your account, turns of transaction alerts so you aren’t notified, then transfers out all your crypto.

      I’m certain the marketing emails don’t require login to unsubscribe.

      • jet@hackertalks.com
        link
        fedilink
        English
        arrow-up
        6
        ·
        1 year ago

        I was with you till your last sentence, I’ve seen multiple companies require account login to disable marketing emails. It’s a dark web pattern to keep their subscription numbers high, by adding a lot of friction to unsubscribing. Those companies can go fuck themselves, but they exist in numbers