Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
How is that misinformed? The V1 does not have unique ids automatically tied to the purchaser when purchased direct. The v2 does.
I had a v1 and it has a unique identifier. A serial number. I saw it myself. I had to give it to peak design for a warranty
https://peakdesign.zendesk.com/hc/en-us/articles/115004982006-Finding-Your-Serial-Number-or-QC-Number#EDBV1SN
Also, when I bought my newer one from REI they didn’t get my information at all. Maybe it’s different for the travel line I don’t now. But I’ve never had to give my information during purchase unless it’s online