I recently updated Media Encoder from v26.0 to v26.0.2. Now it displays a popup requiring a free trial. Other applications (Acrobat & Photoshop) run properly. I have tried…

  • Update hosts file with the latest entries. No change.
  • Revert to v26.0. That version now also displays the free trial popup.
  • Block Internet access for Media Encoder. It then hangs on a popup requiring Internet access.
  • Run Media Encoder as administrator. No change.
  • Restore and re-patch Media Encoder both with and without the “good patch” option. No change.
  • Do the WinTrust > reboot > un-WinTrust > reboot dance. No change.
  • Completely clean, reinstall, and patch Creative Cloud and all Adobe applications. No change.

I have read through the entirety of the wiki and guides and can find nothing to resolve this issue. Maybe I missed something. Can anyone offer assistance? Thanks.

  • GagginDragon@lemmy.dbzer0.com
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    3 days ago

    Can confirm, I have the same issue. Frustrating considering I checked the compatibility and this version is listed as compatible.