Hey everyone,

I recently got an offer from Scotiabank for a Customer Experience Associate role, and they’ve initiated a background check through Sterling.

I had a question/concern about employment verification:

One of the companies listed on my resume is international and now completely shut down (bankrupt). I don’t have any working contact info for them anymore—only an experience letter and some old documents. The contact details I do have are outdated.

I’m worried about a few things:

•	Do Sterling/Scotiabank usually conduct international employment verification, or is it mostly within Canada?

•	If they can’t reach that employer, will that be a problem?

•	Has anyone been in a similar situation where a company no longer exists? Did it affect your offer?

Everything on my resume is truthful—I just don’t have a way to connect them with that employer.

Would really appreciate any insight or experiences. Thanks!

(Yes, I did use ChatGPT to help me write this post.)