Cross posted from https://thelemmy.club/post/50034362

Starbucks just quietly killed an AI inventory system it deployed across 11,000 stores, nine months after the launch announcement, and five months after employees started complaining it couldn’t tell oat milk from 2%. That’s not just a Starbucks problem. Enterprise AI is failing at staggering rates right now, and the reasons are almost always the same. Today the win is a lesson.

We break down exactly what went wrong with NomadGo’s Inventory AI, why workers ended up doing twice the work instead of half, what the deleted press release tells us about how these rollouts get sold internally, and the pattern that shows up in almost every failed enterprise AI deployment, from coffee shops to pizza chains.