Just received and assembled my 13. When the laptop is on and/or charging, it’s showing an alternating blue/amber LED. is installed. I’ve installed Mint but I never saw a battery icon in the lower right. I tried a Tiny 10 install, same thing. I just confirmed the battery is not charging. Anything I can do while I wait for Framework Support?

  • Dornenhecke20@alien.topBEnglish
    1·
    1 year ago

    What power supply do you have? More than 30 watts?

    Feels like the motherboard sees power but it’s not more than the laptop users to be aktiv. I have that kin of behaviour when I try to charge with a 20w charger.

    Try charging it while it’s powered off. Than it doesentbuse any power but can charge.

    Try without the expansion cards on every slot.

  • morhp@alien.topBEnglish
    1·
    1 year ago

    Can you try to connect an additional, different power supply on the other side, like even a smartphone charger if you have nothing else?

    I understand it correctly that the laptop is running from power supply and just the battery isn’t charging? Then its possible the battery is defect or the connector is bent.