My translation for the first sentence is “We have received many opinions from our customers that the other company’s game released in January 2024 is similar to Pokemon, as well as inquiries if those were condoned by our company.”

I think that shows better TPC’s statement that they got plenty of comments from people and they are very well aware of the situation, and how it reads between the lines like “OK, OK, you can stop telling us about Palworld now,” as the article suggests.