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  • coupland@kbin.social
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    1 year ago

    I worked for Microsoft for many years and the fact is many companies’ marketing and PR departments think their customers are morons. Or perhaps it’s that they think their customers don’t mind being treated like morons.

    The shit they would send flowing down the pipeline that we were supposed to say to our customers just blew me away. “You know our customers aren’t STUPID right? I can’t talk to them like they’re stupid or they’ll escort me off premises.”