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Joined 1 year ago
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Cake day: June 9th, 2023

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    1. Make sure to power down your laptop.
    2. press the power button, then mash F2 till you see the bios screen popup.

    (Sometimes the bios key is F10 or F12, so if F2 doesn’t work just redo the steps but try those keys instead.)

    1. Once you’re in the bios, you can use the arrow keys to navigate. Assuming the arrow keys work, you can navigate to a a section with the name “security” or something similair.

    (If you press the arrow keys and nothing happens, your keyboard is broken.)

    1. Once you are there you should see an option to “set an administrators password”. click on that and press a key that you know doesn’t work. if nothing is inputted into the password field then the keyboard is definently broken.

    2. to exit the password input field simply press esc, and then you can navigate to exit, and select exit discarding changes.

    If you got to step 5 and everything worked then it is definently an issue with the OS.


  • Honestly OP, weird keyboard issues, especially on a laptop are very often hardware failures.

    As for driver downloading software, Linux works far different from Windows in this sense. Linux drivers usually come packaged with the kernel and are otherwise downloaded through the repository of your relevant distribution, so you don’t need any third party software.

    You could boot into the bios and test the keys there. If they still don’t work then its a hardware issue. Do you know how to get into the bios?

    Edit: Also OP, if you do have issues in the future, please post them on https://lemmy.world/c/techsupport as this isn’t really the right community.