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Joined 11 months ago
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Cake day: October 30th, 2023

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  • More information from the OP would be helpful. I assume that you have gigabit internet? Is it fiber, and do you have both an ISP router and your own router? Or just an ISP router? Are your speed test results from wired internet, or wifi? Given the 1 second latency, I’m guessing that’s a wired speed test, but just a guess. Really, more information about the OP’s network configuration would be REALLY useful to be able to make helpful comments. The mfr. and model of the big pieces is always helpful as well. I can think of some causes, but they depend on your configuration relative to your ISP plus your home network infrastructure.



  • MrDoh@alien.topBtoHome Networking@selfhosted.forumAtt Fiber
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    10 months ago

    You need to use the AT&T fiber gateway if you have AT&T fiber to be able to use your fiber internet. They have two styles, one where there’s an ONT separate from the gateway (BGW210) and the other where the ONT is in the fiber gateway (BGW320). It sounds like you have a separate ONT like me, and your BGW210 broke. You can’t really replace that, only AT&T can, since the AT&T fiber service requires a certified handshake that only their BGW210 can supply. There are workarounds for it, but not short term, it takes a while to get that working.

    So, unfortunately you’ll have to wait for AT&T to ship you a replacement BGW210…you’re stuck there. Where I live there are “remote workspaces” where you can work by paying to use them per day that include internet and a workspace. I’ve used that before, no problems, they’re just fine. There’s also places like Starbuck’s where you can get internet as long as you buy coffee occasionally, as well :-).

    Sorry that you’ve been put in that position. One more thing, if you have an unlimited cell plan, you can also use your phone as a hotspot for a laptop or desktop computer for some period of time. That might also bridge you through a few days until you get your BGW210 from AT&T.

    Good luck, I feel your pain.