BrikoX@lemmy.zipM to

Technology@lemmy.zipEnglish · 1 year ago

Half of businesses rethink ditching humans for customer service bots

www.theregister.com

Half of businesses rethink ditching humans for customer service bots

www.theregister.com

BrikoX@lemmy.zipM to

Technology@lemmy.zipEnglish · 1 year ago

Half of firms set to abandon plans to ditch customer service

www.theregister.com

: Agentless contact center 'not yet technically feasible, nor operationally desirable'

Agentless contact center ‘not yet technically feasible, nor operationally desirable’

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1 year ago
We’ve been on that long slide for a while, or are they finally going to get rid of the last ones?

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