• partial_accumen@lemmy.world
    link
    fedilink
    English
    arrow-up
    62
    arrow-down
    1
    ·
    17 hours ago

    Thanks for that context.

    The specific “burned out” is a common killer among folks that try this: community management

    “Well, two years in, and I cannot say this place is any better, just differently bad if not worse. Too many people here seem to think that because it’s not “corpo social media” that anything goes, and boy do some people really run with that.”

    I can’t say I blame them. People can be horrible. Managing a community also means managing the worst of people. I had a former employer that did community management of a dating site. The level of mental trauma the front line workers endured was more than I could imagine. This is also why I completely understand instance admins that follow an aggressive blocking/banning approach. Beehaw put up tall walls and defederated aplenty. Blahaj.zone actively bans based upon user activity that is even on other unrelated instances. I can’t fault either of these approaches because the alternative is dealing with the worst users en masse.

    I hope that instance owner/manager gets some of that much deserved rest.