People are getting fed up with all the useless tech in their cars — For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, wit…::People are dissatisfied with the technology in their cars, according to a new survey from JD Power. They especially don’t like the native infotainment systems.
I’d say the problem is really the lack of tactile feedback. A touchscreen requires your eyes to use, while a dial with blanks just requires your touch to skip past the blanks. It’s not impossible to memorize how many services to skip past, just made worse.