• Carighan Maconar@lemmy.world
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      11 months ago

      Ah, okay. That’s not how that works, forums are usually used for specific contexts, like support from a specific company.

      As an example, Guild Wars 2 for the longest time - don’t know whether they still do - ran a forum that was a highly customized version of Discourse. Turtle Rock also used it for their support forum. Fairphone’s forums are entirely on Discourse (and it’s pretty obvious in their case as they use a quite vanilla installation).

      • cheese_greater@lemmy.world
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        11 months ago

        Thank you for enlightening me, I didn’t really get it when I first encountered it. Like, how’s that different from like ZenDesk?

        • unexposedhazard@discuss.tchncs.de
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          11 months ago

          Its not proprietary software and not owned by a for profit company. Also because of the previous things, you can heavily modify it to fit the thing your forum is about.

          • cheese_greater@lemmy.world
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            11 months ago

            That is very cool, I will learn more and advocate for them going forward once I better understand the standard