See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn’t use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don’t agree to their terms, then I don’t get access to their new products. That sucks, but fine - I don’t use their services except for the TV itself, and honestly, I’d rather by a dumb TV with a streaming box anyway, but I can’t find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It’s weird to me because I’d never considered filing a class action lawsuit against Roku until this. They shouldn’t be able to hold my physical device hostage until I agree to new terms that I didn’t agree at the time of purchase or initial setup.

I wish Roku TVs weren’t cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out…

EDIT: Shout out to @[email protected] for recommending the brand “Sceptre” when buying my next (dumb) TV.

EDIT2: Shout out to @[email protected] for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you’re good to rock and roll.

  • BombOmOm@lemmy.world
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    10 months ago

    Sucks this happened to you. If it is still under warranty, you should return it for a replacement or store credit. Complain that it has ceased to function.

    A good set of advice is to never connect your TV to the internet. A cheap streaming box or HTPC does the same function, and doesn’t open you up to issues like this. Your TV is also almost certainly selling your viewing data if you have it connected to the internet.

    • FilterItOut
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      10 months ago

      While it’s good advice to never intentionally connect TV to internet, some devices bypass you if they can. I think it was samsung that would connect to any other samsung product and through them to the internet, even if the other product was in your neighbor’s living room.

    • DaleGribble88@programming.devOP
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      10 months ago

      Almost certainly - but that is what I agreed to when I bought the TV.

      Like I said in the post, I’d much prefer dumb TVs, but they I can’t really find them anymore. Best I can do is buy a smart TV that’d won’t let you do anything (including selecting inputs) until you connect it to the internet, agree to their horrible anti-consumer licensing agreement. Only then to open up a different smart device product that will still steal my data and force me to give up my legal right to a class action? The current system is scam.

      Do you have any recommendations for dumb TVs?

      • glimse@lemmy.world
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        10 months ago

        As someone in pro AV, here’s my recommendation for a dumb TV: A smart TV that you never connect to your wifi.

        All that bloatware shit they install is what makes it cheap. At my job I can buy commercial displays (no crapware) at cost and it’s still cheaper to buy a consumer one.

        Unless IP control is absolutely mandatory for you, it’s cheaper and easier to go consumer for displays

        • DaleGribble88@programming.devOP
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          10 months ago

          I’m pretty sure that you cannot use a roku-enabled device for any purpose until you agree to their terms of service, which just puts me back into the same boat.

          Do you have any recommendations for actual dumb TVs?

            • DaleGribble88@programming.devOP
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              10 months ago

              We found an answer! Thank you!

              I’ve been searching online between comment responses looking for actually useful recommendations. It looks like Sceptre or LG are going to be good starting points. Between the two website, I’m leaning pretty heavily towards the Sceptre. I’m excited to here more from the person posting about the professional/commercial AV displays.

              • FilterItOut
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                10 months ago

                I have a sceptre, I love it. I got it on a black friday sale before covid, and it still works well. Some people have said theirs went crappy within a year or two, so check models and reviews that seem legitimate to figure out which ones are crappy.

                  • FilterItOut
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                    10 months ago

                    I’m not sure if this is right, but it’s what’s on the back of the tv. It’s a sceptre version number QGTV83AC. There is also a UPC sticker on one side that has U650CV-UMRD8QGTV83AC.

                  • zod000@lemmy.ml
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                    10 months ago

                    I’ve owned multiple Sceptres and the only thing that ever broke for me was button related (on both the remotes and TV itself). You’d think buttons would be a solved problem, but I’ve owned three of those TVs because of the price (SmartTVs were not universal then).

                    That all being said, the displays themselves are mediocre and the speakers are weak and poor quality. The quality is probably right in line with the price, but if you’re coming from a higher end TV, it will be noticeable. I always had to use speakers or a soundbar to get acceptable quality sound, the display you get used to pretty quickly.

                    Assuming Sceptre still makes dumb TVs by then, I’ll probably switch back to them when mine either die or LG crosses some red lines.

          • clayh@lemmy.ml
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            10 months ago

            Any TV that you just don’t connect to the internet at all, ever.

            • DaleGribble88@programming.devOP
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              10 months ago

              Hmm, yes, I agree! Totally agree on this. No argument. I’m curious though - what TV would that be? What TV can someone buy today that doesn’t require an initial setup process that requires an agreement to certain terms and conditions prior to use?

              Not trying to be hostile towards you in particular. I’m feeling frustrated with this answer because I am seeing it a lot (both online and in online searches right now), but I’m having some difficulty finding it actually useful advice. Many devices are setup from the factory to not allow use until agreeing to certain terms and conditions that must be agreed to before using the TV. I need to know which TVs - if any - do not require this. It is surprisingly difficult! I feel frustrated with this answer because it feels reductive & dismissive of the actual problem.

              Again, nothing against you in particular. I’m just frustrated with this - seemingly reasonable but not actually applicable based on what I have been able to research online so far - answer.

              • red_rising@lemmy.world
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                10 months ago

                I just bought a Roku smart TV and the first time I powered it on, it asked if I wanted to enable smart features by connecting to the Internet. I said no and it functions like a dumb TV now. There are a couple brands that still make dumb TVs but they are all fairly small and not great quality. Much better off researching which smart TVs can be easily disabled.

                • DaleGribble88@programming.devOP
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                  10 months ago

                  This is the point that I’ve been stuck on. There doesn’t seem to be clear, easily available, documentation on which models those are. However, I have been able to find many ramble-ly “old man yells at cloud” forum & social media posts (You know, like this one!) when a model doesn’t allow it.

                  • clayh@lemmy.ml
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                    10 months ago

                    Any of the ones I’ve tried require no additional interaction to change inputs and adjust video settings. If they’re not connected and there isn’t an open network to join, they can’t download updates or anything. They might try to get you to sign in or whatever but you can just back out of those windows and use it like a normal TV. This includes Vizio, Samsung, element, and LG TVs I’ve owned/used

                  • SaltySalamander@kbin.social
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                    10 months ago

                    I’ve yet to run across a smart TV that I couldn’t just use as a dumb TV by NEVER CONNECTING IT TO WIFI. Literally NEVER connect it to WiFi. You will never have this issue. You don’t need a list of models, because there isn’t a TV that won’t function as a TV if it’s never connected to WiFi.

                    Do you understand now?

              • rtxn@lemmy.world
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                10 months ago

                Show me one piece of technology in your life that didn’t come with T&C that put you at a disadvantage against the manufacturer, I’ll show you ten fairies, a unicorn, and the herald of darkness.

                My grandmother has a Philips dumb TV that doesn’t have any network connectivity and it still showed a click-through T&C. If you can’t get something like that in your region, ship from the EU, they’re still sold here.

                • Shdwdrgn@mander.xyz
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                  10 months ago

                  My computer was built from pieces of other computers, to which I installed linux and never had to agree to anything. Now show me those ten fairies, the unicorn, and the herald of darkness please…

                  • rtxn@lemmy.world
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                    10 months ago

                    You agreed to a lot of stuff just by installing Linux and the userspace. Even the MIT license has a limitation of liability clause - if the maintainer published malicious code (like node-ipc on NPM that would nuke the computer if it had a Russian IP), you’d have a difficult time bringing that to court.

                    We just usually don’t care about it because it’s not as disruptive as a big corpo’s legal goatse, and FOSS maintainers tend to be better people than corporate lawyers.

              • glimse@lemmy.world
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                10 months ago

                Samsung, Sony, and LG all let you skip connecting to there Internet. I prefer Sony TVs because Samsung has stupid VESA mounting options but they’re all good

          • edric@lemm.ee
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            10 months ago

            You can try the display screens for menus and signs. They’re basically TVs without smart functions, aka dumb TVs.

          • Apathy Tree@lemmy.dbzer0.com
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            10 months ago

            I did a factory reset on my Roku several months ago and it works more or less like it would normally. Can’t set themes, which is the only big lack, but most of the important settings are still available. I know I can change the inputs and settings and stuff on it, though, because the hdmi1 is classed to PlayStation and 4 to computer.

            I just did a factory reset and never connected to the internet. You can’t disconnect it from the internet without a reset, tho, or you’ll get “not connected” messages frequently, which I assume is what you are talking about.

      • 0110010001100010@lemmy.world
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        10 months ago

        I’ve had LGs for years (just got a new C3 OLED) and they don’t require internet access to function. My current OLED isn’t connected and works perfectly fine. I use a standalone Roku for streaming.

        • DaleGribble88@programming.devOP
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          10 months ago

          I think that I’m about to sold on LG TVs. Do you need to agree to any terms of service for initial setup? Additionally, do you have to navigate menus on startup to get to the streaming device? If so, that is ok, but very annoying if I can’t set it up to start on a particular input on power up.

          • 0110010001100010@lemmy.world
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            10 months ago

            I did have to agree to the terms during setup. You do NOT have to navigate menus on startup. It remembers the last input and defaults there. You can then easily change the input via the remote if needed.

              • 🐍🩶🐢@lemmy.world
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                10 months ago

                They also have a list of items you can and cannot agree to, instead of just 1. So agree to 1, and say no to the rest sort of deal. You can also set the TV to non-US and get a little less bullshit.

            • bleistift2@feddit.de
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              10 months ago

              It remembers the last input and defaults there.

              It never occurred to me that TVs might not do that.

          • zod000@lemmy.ml
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            10 months ago

            LG have started sending some bullshit major updates to both of my TVs recently. The whole “home” interface is now sluggish and full of video heavy garbage I don’t want to see. They are still better than some smart platforms (looking at you Vizio, Samsung, and Roku), but I am far less pleased with them than I used to be.

        • Veticia@lemmy.ml
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          10 months ago

          That would be a good idea if there wasn’t a 100x difference in price for something actually tv size big.

      • Teon@kbin.social
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        10 months ago

        Not for a dumb tv but I own a newer Vizio. I actually use it as a huge desktop monitor through HDMI. The actual tv itself has never been connected to the internet. You could connect a streaming stick (roku, amazon, google) if you wanted to. I stream everything from the net. Vizio has a horrible “free” streaming tv service that tracks you. But you can still use the actual tv in other ways if you don’t connect it to the net. It will act as a dumb tv.
        Until we have a federal privacy law that allows us to opt out of being tracked on every device, you have to “work around” the problems.

        • Refurbished Refurbisher@lemmy.sdf.org
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          10 months ago

          Until we have a federal privacy law that allows us to opt out of being tracked on every device, you have to “work around” the problems.

          Tracking needs to be opt-in, not opt-out. Privacy needs to be the default on all products.

    • Hamartiogonic@sopuli.xyz
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      10 months ago

      None of this is cutting edge technology, so my setup isn’t for tech enthusiasts. I have an old 1080p TV and an HTPC. The computer has fairly silent parts to begin with, and I’ve further tweaked it to be even more silent. It’s also running Fedora, and Gnome seems to be surprisingly good for this purpose. A Logitech keyboard/touchpad serves as my remote.

      This way, I can watch YouTube on my TV with ublock origin and spinsor block enabled.