Why does the TTC suck so much in customer service, and what’s with the constant delays every single day.

Sometimes going into the office (when I’m stuck between station for 30 minutes in a non-moving train), I wonder how much better it was during covid with a full WFH mandated.

The TTC main complaint those last few years were no one is riding, but now they have ridership and they can’t keep up with demand.

    • lobut@lemmy.ca
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      2 months ago

      I remember waiting at Spadina years ago and heard someone scream that phrase … and I think for the next year of work I biked. It was like Inception with that phrase. lol.

      I moved to London UK afterwards and was amazed at how transit wasn’t just so much better but it was the primary mode of transport. A lot of people hate the tube but I just can’t be mad at it after living in Toronto. London has loads more people living in than Toronto for sure, but Toronto was just so bad. I often made a joke about how many transit lines we’ve added in London in a few years and that living in Toronto for the past five, we’ve actually removed one (Kennedy?).

    • NarrativeBear@lemmy.worldOP
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      2 months ago

      Not everyone has access or shares the same situation. Just because you may do one thing does not nessesary mean everyone else can do the same. There may be reasons I can’t take a car. These can be personal preferences or physical barriers.

      For example I could be blind, or maybe I suffer extreme hand eye coordination issues. It could be that I can’t afford a car, or the financial expense associated with it. Or maybe I don’t want to be apart of the environmental expenses owning a car.

      And who knows maybe I cycle or take a scooter, but use transite as a connection to cut down travel time.

      • dubyakay@lemmy.ca
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        2 months ago

        How about biking?

        Oh, you answered it. I understand your comment now.

        Still, I haven’t used transit in the past two years, relying exclusively on biking (even in the winter).