Would you all explain to me how removing content we expect to have access to is a “cost savings” measure?

The following is from the Willow Wikipedia page, which led me to the linked URL:

The series was removed from Disney+ on May 26, 2023, amidst a Disney+ and Hulu content removal purge as part of a broader cost cutting initiative under Disney CEO Bob Iger.

I’ve been abroad for a month and earned some time off afterwards. One of my kids reminded me that we never finished Willow, so I said “let’s do it now!” The show wasn’t perfect for many reasons, but I wanted to finish it for nostalgia’s sake and my child legit found it interesting. Lo and behold, the series isn’t on Disney+ any more!

A quick search later, I see the above referenced quote linking to the article associated with this post… which only made things worse. The Mysterious Benedict Society was something my whole family could watch and enjoy without arguments! Turner and Hooch was dorky, but something my youngest loved and it was a super safe and easy pick for us bond over.

This post isn’t about whether the shows are good. And it isn’t about how nearly every show I like ends up cancelled. The point is that I paid for access, they were then quietly removed (for various platforms), and I have zero understanding as to how this saves these companies money.

Would someone explain?

P. S. Yes, I know this is old news. However, this is just how I am. I’m not up to date with anything in the entertainment world. I intentionally wait a few seasons for things because I loath when shows are cancelled after a season. (I’m looking at you, Firefly.) I’m the same way with books, often waiting to read a trilogy after its published because I don’t like the wait in between books. (Thanks, Rothfuss).

I just don’t take cancellation wells, especially when I was on top of everything including summer podcasts and such. (Now anything with the names Abrams, Lindelof, or Cuse makes my skin crawl.)

I know. I’m weird and stuff.

  • Firipu@startrek.website
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    1 year ago

    I’m not a specialist and I’m just guessing: licensing fees and streaming fees to the actors etc? Every view costs them a tiny bit of money. I guess over time it adds up. And from Disney’s pov those shows don’t bring in new subs or anything, so they only cost them money?

    Please correct me if I’m wrong.

    • HobbitFoot
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      My guess is that any fees or residuals are based on a time to stream, not a number of views.

      If residuals were only paid per view, you could have an underperforming show on and not really care that it underperforms. However, if you are paying per month, an underperforming show is not going to make the streamer money.

      • Barry Zuckerkorn@beehaw.org
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        The streamers are very protective of viewership numbers and even the show’s producers can’t get access to that information. So all the payment formulas are based on subscribers, not viewers. A show that nobody is watching is too expensive to carry.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      I figure it has to be along these lines, but I’m hoping for something concrete because it still doesn’t make a lot of sense to me.

      Once published, I imagine a great many show and movies, especially older ones, bring in very limited money.

      I see your screen name and automatically think of Star Trek Prodigy, another show all my kids agreed on. These are a rarity. And then CBS decides to just make it poof? (Although I think I heard enough backlash might mean it stays after all?)

      I wish I could understand the specifics of this. I’m getting burnt out by these companies and understand why so many folks are just going back to pirating content.

      • skulblaka@kbin.social
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        Media executives in general can’t be trusted to act in anyone’s interest, even their own. Why did Game of Thrones get rushed out the door when the writers were approved for twice as many episodes and 3x as much budget as they used? Why did Witcher go from a universally beloved series to a dumpster fire based strictly on the ego of the directors? Why did Netflix drop all the shows anyone wanted to watch and is now full of first party garbage and literally nothing left that people want to see?

        Some of the answers to these questions must make sense in some perspective, but I’ll be damned if I know what that is. Each of these seems like they had very simple solutions that were ignored.

  • jtmetcalfe@lemmy.sdf.org
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    1 year ago

    This thread isn’t touching on the biggest impact which is being able to write down or impair these assets that are taken off streaming or shows in production that are cancelled (for Warner’s an amount in excess of $3B) - the impaired asset value is then taken as a loss which reduces the company’s tax burden.

    • BraveSirZaphod@kbin.social
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      I won’t pretend to understand corporate accounting at all, but if a show is costing them more money than it’s supposedly bringing in, how does it actually have any value as an asset in the first place? Can they literally just deduct the cost of production?

      I guess I’m trying to imagine an analogous physical example. If a business spends $10,000 on a widget machine, but after several years it deteriorates to the point of being functionally useless and worth only $100 for parts, if they then throw it out, can they write off the $100 it’s now valued at, or the $10,000 they originally paid? If it’s the $10,000, can that expense not be deducted at purchase, and they have to wait until the actual object is disposed of?

      • Barry Zuckerkorn@beehaw.org
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        Physical equipment is depreciated at a specific schedule based on that asset’s useful life. If you have a widget machine that costs $10,100 and is expected to last 10 years before being scrapped for $100, you can use a straight line depreciation of $1,000 per year.

        But 5 years in, if the widget machine is destroyed, and the remaining scraps are only worth $100, then you can write down the $5,000 loss against your income, taking that tax benefit now instead of over the next 5 years.

        If it’s the $10,000, can that expense not be deducted at purchase, and they have to wait until the actual object is disposed of?

        No, they can’t deduct the purchase price because it’s not actually a loss of income. If they bought something that doesn’t lose value over time (a chunk of gold, a famous painting, some foreign currency, or a parcel of land), the amount they paid isn’t a “loss,” because they have a valuable asset after the purchase, so they’re not any poorer after the transaction.

      • jtmetcalfe@lemmy.sdf.org
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        Well, I think there is a question too of the value that theses assets have when brought directly to streaming and the reason we’re seeing studios start to rethink this strategy and schedule more theatrical runs

        However from what you described the scenario is similar and these situations also occur with more traditional assets, for instance a manufacturer who brings a product to market that significantly underperforms because of an unforeseen event, if the assets market value drops below what has been accounted for they write down that difference as a loss. This loss offsets other gains the company recognizes and therefore rescues their tax burden. Consumers are able to take advantage of this as well if they experience a loss in their investments (capital losses)

        For businesses and consumers the ability to write down losses encourages additional investment, and the highly subjective nature of valuation allows companies like the studios to use creative strategies to offset other costs like Discovery’s acquisition of Warner Media

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      Yes, this is what I was thinking was the matter. And someone else in this thread posted at a guardian link saying something to the same effect. It’s still mind-boggling to me that to save money the answer is to remove everything completely. It feels like these big production companies are failing people and their use of the tax system is furthering that so they can save money. It just seems strange that they have to axe a show from existence to be able to prove it as a loss to the government.

      • jtmetcalfe@lemmy.sdf.org
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        Yeah it does seem counterproductive, companies in other industries do this all the time it just goes unnoticed - this system does not work in the consumer’s favor

  • Barry Zuckerkorn@beehaw.org
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    Most of these shows pay residuals to actors, writers, directors, and production companies based on formulas of how many subscribers the service has. Notably, none of the services are willing to publish detailed viewership statistics, even privately to creators, so the shows have to pay the same amount regardless of whether 1 person is watching or 1 million people are watching every day.

    Rather than throw good money after bad, the services would rather take the show off entirely and not have to pay any residuals going forward. Then, with the show/movie making no money going forward, they get to write down the fair value of that intellectual property, which also saves the parent company on taxes.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      If this is accurate, then it would make a hell of a lot more sense. But… it sounds like these “residuals” need to be payed out differently because this sucks for consumers and… honestly… I think for those that poured themselves into making the content in the first place.

      • Barry Zuckerkorn@beehaw.org
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        This is a huge point of contention in the current strike negotiations in Hollywood. Take, for example, this article:

        SAG-AFTRA has proposed a bonus on top of the standard residual for the most-watched shows. But the AMPTP has refused to go along with that.

        One of the challenges is getting a common metric that would work across all the streaming platforms. Each platform measures views differently, and they also consider that data top-secret.

        . . .

        Under the current formulas, streaming residual payments for all three guilds are based on a pre-determined compensation formula that declines over time as the TV show or movie ages. Platforms are sorted into subscriber-based tiers, with the higher tiers paying a higher residual. But the payments are the same regardless of the popularity of a show.

    • Franzia@lemmy.blahaj.zone
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      Most of these shows pay residuals to actors, writers, directors, and production companies based on formulas of how many subscribers the service has.

      wait what I thought people are on strike because this ISN’T happening.

      • Barry Zuckerkorn@beehaw.org
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        The current residual formulas are based on subscriber counts for the whole service (which all the streamers publish to shareholders and the public), not the number of viewers or hours viewed or any statistics that have anything to do with the specific show/movie itself (which the streamers refuse to release even to content creators and producers).

        The strike negotiations want bonuses based on actual streaming performance, but the streamers are resisting anything that might require them to actually disclose numbers.

    • Alien Nathan Edward@lemm.ee
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      Its also worth noting that their focus is on new subscriptions rather than retention, and a sort of “originate then cancel” model has developed from that. They create a new show, the hype from that new show drives new subs, they cancel the show to save money on residuals and to dedicate production funds to originating new shows, a certain percentage of the people who subbed for just that show stay subbed, their sub numbers go up

  • MudMan@kbin.social
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    So it’s a tax thing.

    The specifics of the tax and accounting issues at play here are beyond me, but it seems to be related to how big the value of the stuff you offer is versus how much of the cost you can write off as a loss.

    The Guardian talks about it today and summarizes the whole process as “In May, Disney+ announced a content removal plan designed to cut US$1.5bn worth of content, meaning it substantially reduces the company’s value, giving it a lot less tax to pay.”

    https://www.theguardian.com/tv-and-radio/2023/aug/29/the-great-cancellation-why-megabucks-tv-shows-are-vanishing-without-a-trace

    It’s all fake, dumb monopoly money stuff and it sucks. Somebody track down an actual corporate accountant who can explain the process better than me, though. It’s probably an interesting bit of detail to learn about.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      This is what I had heard at some point. It’s a tax thing. Even though there are no details, it makes more sense to me now. Reduced value == less taxes. Would love to hear the guts if this… but also at the same time pulling out hair. So much blood, sweat, and tears going into producing something only having it then wiped from existence. smh.

      And I hadn’t realized that Westworld was axed too. For a show that made such a huge hubbub and then to remove it entirely?! Ugh

      • Blaidd@lemm.ee
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        It’s because they take the value of the shows they remove and mark them down as a straight loss, it’s a ridiculous loophole. They are literally saying, “I have this thing that’s so valuable, but I ‘accidentally’ threw it away, it’s worthless now, I need to mark this down as a loss.” They are destroying their own products for tax purposes.

        The Discovery channel boss started this trend when he cancelled that Batwoman movie, and now other streaming corps are following suit. Hopefully the law will catch up to prevent this kind of trickery, but for now it seems they are doing everything they can to reduce costs because they rushed to steal Netflix’s lunch without a solid business plan.

        • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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          it’s a ridiculous loophole. They are literally saying, “I have this thing that’s so valuable, but I ‘accidentally’ threw it away, it’s worthless now, I need to mark this down as a loss.” They are destroying their own products for tax purposes.

          This. ☝

  • Rhodin@kbin.social
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    1 year ago

    Your best bet is to vote with your wallet. Can’t get Willow on Disney+? Then, Disney+ doesn’t get your money. I’ve been buying more physical media and downloading again like I’ve gone back in time 20 years.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      Not physical media again. Haha. We got rid of all our DVDs to trim down on all the…stuff. No more stuffffff.

      But it’s that or someone hosts it, which costs money and circle around again…

      • Neato@kbin.social
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        Bring back the giant disc cases! 100 discs in a single soft-sided case takes up less room than a shelf of DVDs. Now all your friends can flip through to decide what they want, just like in college! /old

        • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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          Please no. Even after ripping all my music, I still have a one foot thick ream of CDs that I wish I could part with but my partner would murder me over.

      • GenderNeutralBro@lemmy.sdf.org
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        A single consumer hard drive can hold several thousand DVDs. With newer codecs you can get much much better quality at smaller file sizes, too.

        I consider this by far the best experience in terms of quality and performance. Unfortunately, the only way to live this dream is to pirate everything, or spend a lot of time ripping your own discs (which might not be legal anyway thanks to bullshit DRM cracking laws).

        • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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          And this is so true. Both the ripping your own content and then the DRM implications of it all. And all so frustrating.

          And here I just want to buy things. And keep them. In my preferred format. Forever. The end.

      • Machinist3359@kbin.social
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        FWIW getting one of those disc suitcases can hold hundreds of dvds without taking up much space at all. If you rip backups, you can store it somewhere out of the way without too much clutter. Plus it’s a very stable backup for the digital files.

  • averyminya@beehaw.org
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    Lindelof

    This one seems a different case. You have Lost which was written as it was being filmed and then you have one of the best single season shows of all time a decade later with Watchmen (series). He never planned it past the first season and it didn’t need to be, which I quite prefer to, say, dragging out a show for 4 more seasons.

    As for why things get removed - contracts for the rights and the cost of them. I need to go to be so in short, companies can leverage the popularity of their shows. Whatever network for Gray’s Anatomy for example is exempt from all “Ad-Free” Hulu plans, because ABC or whatever’s network contract with Hulu specified they’d still shows ads. Fox contracted the streaming rights for It’s Always Sunny in Philadelphia which lapsed in 2017, so Fox Century owned by Disney which owns Hulu and FX then were able to keep IASIP on Hulu alone (except for outside the U.S. where it’s on Disney+…)

    The most recent absurdity is formerly HBO formerly HBO Max now just Max having removed over around 30+, mostly animated, shows many of which were originals and are now no longer available anywhere.

    I suggest looking into the cost of an Intel Quicksync server and a couple hundred for some high capacity hard drives and setting yourself up a media server. I like to support the content actively coming out, but I can’t trust and rely on those to always be there. They aren’t accessible if the internet is down or if there’s a password mishap, but my server is up as long as there’s power running.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      Ugh. I used to host my own content for years. I stopped for a number of reasons and I just… don’t wanna anymore? Haha. I host and run enough services as it is.

      Like so many folks, I can access any show I want at anytime. This includes Willow mentioned above. And yes, we will still watch it. It simply won’t be via Disnley+ now. Thr point is that I want to to pay for these services and then they make these decisions which make it so hard. Agghhhh. 😖

      • Talaraine@kbin.social
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        That’s the same conclusions many people are coming around to, unfortunately. We hoped streaming was the answer to the cable problem but… money talks and we’re kinda back where we started.

        • blindsight@beehaw.org
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          Yeah, and with the rising costs and decreasing library available with the streaming platforms, piracy is setting a huge resurgence.

          I was on the fence between paying for a debrid service or self hosting; decided to try debrid since it has a much lower cost in hardware and time to set up. So far, very happy with the service. It’s a bit jankier than Netflix, since I need to manually select the file quality each time and it didn’t auto play, but for ¼ the cost of a single streaming platform, it’s worth it.

          Plus, it has everything that’s at all popular. I’ve only had difficulty with rare old movies.

  • frog 🐸@beehaw.org
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    The only thing I can think of is licencing fees: if Disney don’t actually own the rights to a particular show, then they’re paying fees to be able to provide it on their platform. If the number of people watching that series after subscribing to the service isn’t high enough (and I imagine Disney put a lot of effort into tracking what subscribers are watching in order to determine which series are motivating people to start or continue a subscription), then effectively that series is losing them money.

    It is, however, one of those cost-cutting measures that will bite them in the ass within 6-12 months. Cutting back the catalogue too much and only leaving the super popular stuff available will lead to subscribers going “well I’ve watched everything I want to watch, why am I spending money on this?” sooner than if there’s a wider catalogue with a much broader range. Most people aren’t going to keep subscribing to a streaming service just to watch the same 6 things on a loop.

    There is, ultimately, only one solution to streaming services taking away the stuff you want to watch…

    🏴‍☠️ 🏴‍☠️ 🏴‍☠️

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      And this is why I’m thinking I need to have sit down with my partner. We are streaming several platform and I think it’s time to start cutting back. Perhaps cycling through different services throughout the year.

      I miss when it was just all on Netflix. Way too many platforms now…

      • frog 🐸@beehaw.org
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        Yeah, I have friends who cycle between the different streaming services every 3 months, and it seems to work for them. So that’s definitely viable depending on your viewing habits.

        I miss when it was all just on Netflix too. While I kind of get how the competition of many streaming services is supposed to be better for customers due to the lack of monopolies… it doesn’t feel like the current situation has been better for customers. All it’s done is split the catalogue over multiple services, so now you either pay for access to all of them, or you pay one service for a much smaller catalogue.

        • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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          It’s funny you mention monopoly because I was think that as I was posting. I hate monopolies, but in the beginning Netflix was both affordable and had it all. Now, they are all hiking their prices constantly and completely mangling everything.

          • frog 🐸@beehaw.org
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            I’m beginning to think that what would be in the best interests of customers is all streaming platforms have all the content, so you only need to choose one in order to have access to everything. Then the streaming services would have to compete with each other to offer the best prices and service.

            But obviously it would be less profitable for them, so that’s not going to happen.

            • nybble41@programming.dev
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              The monopoly issue won’t be resolved so long as there is artificial exclusivity over the content, i.e. copyright. That’s the most critical monopoly of all. Different streaming services can’t compete on how good they are at streaming because their content isn’t interchangeable; you can’t just swap one show for another even when they’re similar in style and production quality.

              The absolute minimum requirement to resolve this would be obligatory “reasonable and non-discriminatory” mechanical licenses allowing any streaming service to stream any content on equal terms regardless of source.

  • sanzky@beehaw.org
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    unfortunately, in the age of streaming the measurement for success is not “how many people watch it” but “does it bring new subscribers and keep the current ones?”.

    if a show can be removed without fear of people cancelling their subscriptions, removing them saves them money.

  • amio@kbin.social
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    IP is a clusterfuck of rights and licenses. The owners have generally made sure to wring the last cent out of this stuff, making it fairly complicated. So things can randomly end up removed from re-releases or over the air, due to time-limited licenses. E.g. Scrubs had a huge part of its iconic soundtrack nuked from streaming versions.

      • amio@kbin.social
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        Scrubs itself should still be around somewhere, but a lot of works are only available on one platform now. I have no idea where, but that might be possible to search for. A lot of music will probably have been replaced if you’re streaming.

    • EvilColeslaw@beehaw.org
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      This used to be the only reason, however in the last couple years we’re starting to see streaming services remove their original programming (owned and produced by themselves/their parent or affiliate studios). Seemingly just so they don’t have to pay more in royalties.

  • trustnoone@lemmy.sdf.org
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    Many companies have to pay a publisher rights for their show, which may or may not go onto paying other actors and companies and other stuff. This is much lower if you own the show. Hence why Netflix will have their own shows that don’t disappear. Or Disney plus will keep Disney owned shows.

    But some examples are:

    • you are an avid watcher, you’ve seen these shows, so to retain you, companies will cycle out long standing shows for others (use the money for new stuff)
    • Company is paying a lot for 1 show when they could diverse (or the other way) to get a more popular show to drive in traffic or cheaper shows that drive more traffic.
    • company would rather drop the money going to the publisher and spend it for their own new show that they pay less ongoing cost for
    • if a company has a hard year, they may just not pay publishers for as many shows so their books look better and they make some money to invest in innovation/shows
    • some CEO’s look at companies differently. They join a company, they cut costs saving 10mil by not paying publishers. They then pocket 5mil as a ceo saying they saved so much money. Then they move onto their next company. And the company pays for the show to come back again.
    • chaogomu@kbin.social
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      You missed the Tax write-off. Through some creative accounting, a company can remove something from streaming, claim the service is now less valuable, and save money on their taxes.

  • dangblingus@lemmy.dbzer0.com
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    It’s not about saving money on the backend, it’s about not bombarding people with terrible shows like Netflix does. They’re trying to trim the fat so that all you see are quote unquote bangers. For instance, the Willow show was hot garbage.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      Hot garbage they spent a whole lot of money on that could still be served without ever showing on the main title screens. They clearly had to have made a determination that the show would cost them more to keep it available, even though it doesn’t entirely make sense to me how that all works.

  • I Cast Fist@programming.dev
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    For streaming, much like every other distribution, rights aren’t free. I don’t know the exact details, but I suppose (and if I’m wrong, please correct me) companies have to pay a percentage of their income, or fixed price, every month, to keep the show on their catalogue.

    There is also the idea shows with low viewership are “costly” because you’re hosting something that isn’t being used often. Storage isn’t free, neither is serving bandwidth, especially for 1080p and greater qualities. If only 5 of 100 customers watch a certain show, it means that the show only “brought in” 5% of the revenue. It doesn’t matter that this math “is wrong” or “doesn’t make sense”, that’s the simplified version of corporate thought: if the cost is greater than the profit, ditch it.

    • ⓝⓞ🅞🅝🅔@beehaw.orgOP
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      1 year ago

      Afiak, storage is actually the cheap part whereas bandwidth is the where the cost resides. If a show isn’t watched much, I’m still not certain why it would cost much. And when a company owns the rights, I’m even more confused as to how licensing can be costly. There obviously has to be way more involved with licensing that I am not aware of. And royalties are only paid when content is consumed, right?

      • Overzeetop@kbin.social
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        1 year ago

        Storage isn’t cheap, but storage and transmission are not free. I would have dismissed this as a significant cost, too, except that a frind of mine is part of IT at major US university (~35k undergrads) and a couple of years ago they were actually negotiating with Netflix to potentially colocoate a server on campus to reduce the total external data rates. Standing up a server and maintaining it may be small cost compared to the revenue of Netflix, but there are easily 100 campuses as large is this one in the US, and doubtless many other high density areas. Caching even a couple hundred TB of additional content spread over n data centers will eventually start adding up.

        My guess is still that it’s a fixed-fee cost for licensing (say, $2M/yr plus $0.0005 per streamed minute) that is pushing long-tail series off the platform. If profitability is at $0.001 per minute and the hypothetical above streams less than a billion minutes a year, the net cost pops over $0.001 and it gets dropped (or whatever the math is).

      • snooggums@kbin.social
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        1 year ago

        Depends, sometimes royalty costs are per view and others are a set amount per period of time. If it is the latter then the more views the more it is worth, and lower view numbers are worse because the cost is split between the views. Doubly worse if that show was supposed to attract new viewers, and none of them watch that content.

  • therealahall@infosec.pub
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    1 year ago

    I’m not in that industry, but I am in tech, so this is mostly conjecture based on other, somewhat similar, experience.

    My guess is it comes down to storage space, bandwidth costs, and licensing fees. Probably the latter more than anything.

    When they own the IP, they probably don’t have much in licensing but there’s probably all sorts of agreements with other studios, royalties to consider, etc… not carrying these shows could free that up.

    Bandwidth can be expensive. I’d imagine that Disney is hosting this on their own hardware to help mitigate costs, but having seen some AWS bills in the past for a moderately trafficked SaaS platform, it adds up. Extrapolate that to millions of users.

    Storage, likewise, can also be expensive. Especially as the quality of these shows and movies increases. A 1 hour, 4k video can be multiple GB of storage so having whole seasons of shows can add up.

    Then of course there’s the marketing side of this. I can imagine they have several, if not teams of several, data analysts who are able to pinpoint how much money a show/movie is bringing in. Then it’s purely a cost comparison. If it’s costing more than what they are bringing in, it’s a no brainer. If it’s similar or less, then there could be even further factors I’ve not considered.

    Anyway, that’s my thoughts. It would be cool to know more from an industry perspective, but that’s an industry I likely won’t ever join.

    • frog 🐸@beehaw.org
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      1 year ago

      I thought about bandwidth as an explanation, but… in theory, what Disney would like is for all the people who aren’t watching X to go and watch Y instead, and assuming the same 4k video quality, wouldn’t the bandwidth cost the same either way? Unless they’re genuinely counting on people using their service less if they offer a smaller range.

      • therealahall@infosec.pub
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        1 year ago

        Raw bandwidth cost, yes, that would be the same. But if that other show brings on N new subscribers, then the actual bandwidth cost has to take into account the new revenue coming in. I’ll leave that math to people who are better than I am with numbers.